JOB DESCRIPTION:
The Sales Support Analyst is responsible for the preparation and support of pre-sale events. This role includes participation in marketing and business related events, presentations and exhibitions in order to enable new sales of products and services and the acquisition new customers and business partners for the company.

• Make live demonstrations of the products functional capabilities and product interfaces
• Develop, prepare and maintain all relevant presentation materials
• Provide consultancy to customers and business partners on EFT-related applications
• Raise suggestions for the improvement and functionality extension of company's product and services portfolio based market developments, competitor activities and customer requirements.
• Participate in topical regional and international exhibitions and other marketing activities
• Continue to extend industry and market knowledge to include current products and the available technologies in the retail banking and electronic payments sector
• Work as an expert in the products and solutions offered by the company
• Maintain knowledge database
• Conduct scoping studies within the framework of pre-sales activity
• Perform duties pertaining to raining Instructors and Business Analysts, when necessary
• Assist in the project implementation process when necessary

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Experience in building and managing consultancy/pre-sales teams
• Knowledge of IT, computer science or engineering
• Strong communication skills, both oral and written
• Knowledge of DB maintenance
• Proposal preparation experience
• Support of the preparation of contractual documentation

Highly Desired Skills:

• Excellent presentation and communications skills
• Creativity and the desire for self-development
• Ability to work with little or no supervision and be results-driven
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry
• Customer focused with the ability to work well in a team
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
The Sales Support Manager is responsible for the preparation and support of pre-sale events. This role includes participation in marketing and business related events, presentations and exhibitions in order to enable new sales of products and services and the acquisition of new customers and business partners for the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review customer business requirements, prepare commercial proposals,proposal presentations and RFP responses for existing and potential customers
• Provide support to the Sales Manager in conducting sales of products and services, to include:
• initiating and managing requisite pre-sales activities
• preparing the requisite sets of contractual documents and obtaining approval
• implementing other company sales-related procedures
• Assist the Sales Manager in managing customer relationships within theregion, to include:
• monitoring customer business development
• maintaining personal relationships with key customer personnel
• conducting regular meetings with key customer employees
• keeping customers informed of product innovations
• promoting new solutions, products and services developed by the company and/or its partners
• participating in the planning of customer development budgets
• documenting all customer-related information on a regular basis as per company procedure
• Participate in topical regional and international exhibitions and other relevant marketing activities

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Experience in building and managing consultancy/pre-sales teams
• Degree in IT, computer science or engineering
• Strong communication skills, both oral and written
• Knowledge of DB maintenance
• Experience of proposals preparation
• Support the preparation of contractual documentation

Highly Desired Skills:

• Excellent presentation and communications skills
• Creativity and the desire for self-development
• Ability to work with little or no supervision and be results-driven
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry
• Customer focused with the ability to work well in a team

Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
This is a Business Development & Sales position. Working with the Relationship Management Team, the successful candidate is expected to develop new business with existing customers with regards to software product licensing, professional services, processing services and third party products and services sales. The Account Manager will work closely with designated customers to include banks, processing centers and service bureaus, etc. This role involves extensive travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establish and enhance relationships between the company and its existing customers
• Be accountable for the day-to-day management of customers
• Develop new business from existing customers (the customisation of existing systems, professional services and selling new systems):
  • Define customer business requirements
  • Prepare feasibility studies and proposals, pursue and close sales
• Achieve and maintain the agreed service levels for existing customers on both technical and business matters
• Establish and manage a long-term contractual relationship with the selected client base
• Provide an development path for the client
• Support the preparation of contractual documentation
• Deliver product and solution presentations to existing customers and business partners
• Participate in product, customer and country based research projects
• Integrate with the Sales Team
• Co-ordinate with the Marketing Division

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Strong communication skills, both oral and written
• Strong knowledge of strategic public relations: relationship management, expectations management, conflict management through effective communications, etc.
• Willingness to travel a minimum of 15%
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry

Highly Desired Skills:

• Ability to work in a global team environment and independently
• Ability to work in multicultural environment
• Creativity and the desire for self-development
• Pro-active, customer-focused and teamwork-oriented
• Highly motivated with excellent leadership skills

• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
This is a Business Development & Sales position. Working with the Relationship Management Team, the successful candidate is expected to develop new business with potential customers in software products licensing, professional services and processing services along with third party products and services sales. The Sales Manager will work closely with designated customers to include banks, processing centers and service bureaus, etc. This role involves extensive travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establish and enhance relationships between the company and its potential customers
• Establish and manage a long-term contractual relationship with the selected customer base
• Be accountable for the day-to-day management of prospects and customers
• Achieve and maintain the agreed service levels for potential customers on both technical and business matters
• Provide a development path for the customer
• Support the preparation of contractual documentation
• Participate in product, customer and country based research projects
• Deliver product and solution presentations to potential customers and business partners
• Research and report on current and potential industry trends
• Convey the company's strategy and marketing messages to the market
• Create value propositions and communicate the benefits of these to the market
• Design sales and marketing campaigns and put teams and task forces together to deliver them
• Work with the Marketing Division to co-ordinate marketing activities in order to generate leads
• Create and manage bids teams
• Manage business partner relationships
• Integrate with Sales & Sales Support Team

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Strong communication skills, both oral and written
• Strong knowledge of strategic public relations: relationship management, expectations management, conflict management through effective communications, etc.
• Ability to work in a global team environment and independently
• Ability to consistently meet deadlines
• Availability for extensive travel
• Public speaking experience in demonstrating software solutions
• Proven sales skills
• A minimum 3-5 years of pre-sales/account/consultancy experience in the EFT and/or retail banking industry

Highly Desired Skills:

• Ability to work in a global team environment and independently
• Ability to work in multicultural environments
• Creativity and the desire for self-development Pro-active, customer-focused and teamwork-oriented
• Highly motivated with excellent leadership skills
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines